Is there information or posts anywhere else on this site about this recent private company taking over the support enforcement for the state of Kansas? If not, there is a LOT that I have to say. First, letters were supposed to have gone out to recipients that alerted them to this change as the district court trustee will no longer be handling any IV cases any longer, which after many conversations with the CALL CENTER God knows where in the US about this a few weeks ago is a MAJOR problem that will affect everyone. I'd like to discuss this - and since there is no information online, I had hoped something would be here. Let me know. If not, I'd like to ask some questions to see if anyone has some answers for me. This is a very upsetting issue that has come up. Apparently, after having spoken with this new company- I was informed that they do NOT hold hearings for contempt for non-payment if ANY money a month is paid in support by non-custodial parent. The woman literally told me "well you have income witholding" - yeah, I do. For under $800 less than the ORDER of the support. I asked "well, does that mean that if he pays $5/month then you will not ask the courts to hold a contempt hearing (as the district court trustee did previously?). That's correct, ma'am. Unfortunately, we will not ask for a hearing if an income witholding order is in place. We can't make him work more. There is nothing else we can do."
Well, no- you can't make him work more, but you could ask for a JUDGE to hear it as contempt- as the trustee was doing. At least a JUDGE can ask questions like "why aren't you fulfilling your order?" or have weekend jail time, or SOME motivator to make payments of support. These folks just told me that if I get ANYTHING, they will not chase it down for the rest. He's "paying." I was then told I could transfer BACK to the court trustee account, but this avenue is the only one that can do a tax intercept (which has been the only way I've received any significant payments).
I feel crushed. I knew that this would be an 18 year battle before, but now- I feel like literally this is TRULY hopeless.
I make too much money for any assistance of any kind from the state. Therefore, the only assistance I could receive would be enforcement support. So, this new company acquisition may very well help people that receive NONE of their support, but does NOTHING for those that receive a DOLLAR a month.
It's almost like they are fufilling a quota of ACCOUNTS where support is paid, not DOLLARS. Unbelieveable. And when were they going to tell people that I would speak to horribly inconsiderate and cold human beings in a call center somewhere when discussing my financial survival involving a CHILD?!?!